Assign responsibility at each handoff
Define who designs explanations, tests them, approves their use and investigates exceptions. Connect product, risk, lending operations and technology responsibilities to the existing change process. Set review triggers for new data, model changes and material workflow changes.
Create a usable evidence pack
Retain the explanation method, limitations, validation results, version history and known exceptions. Include examples that show ordinary cases and difficult boundaries. Ensure that reviewers can connect a production decision to the approved explanation configuration without relying on individual memory.
Respond to exceptions
Define how staff raise inconsistent or unhelpful explanations and who can suspend an affected workflow. Link corrective work to revalidation and approval before release. Cicrim can help establish this operating model and the supporting evidence and escalation templates.
Plan the next working session
Bring the current process, the accountable business and control owners, and the questions your team needs to resolve. Cicrim can help define a focused scope, expected working outputs and acceptance criteria before delivery begins.
Discuss explainability governance in operating workflows